FAQ
Can I print 1 shirt or do you have an order minimum?
• Unlike most print shops we can print as few as 12 garments per design.
How do I pay for a job? Do you require a deposit?
• We accept Cash, Check, or all major credit/debit cards. 50% of the job total is required to start the job, the job is not considered to be “started” until the deposit is received.
What is the turnaround time for my job?
• Our standard turnaround time for most jobs is one week. We always do our best to complete all jobs as quickly as we can, but it all depends on how busy we are. If you need things in a rush we can usually accommodate, but it may incur a small rush charge. The “one week” starts when a job deposit is received.
How should I give you my artwork?
Artwork may be submitted via email or using our get a quote form. Generally vector art is preferred. Adobe Illustrator, CorelDraw, EPS, and some PDFs are the main type of vector files. We can work with almost anything (JPG, Photoshop, an old T-shirt, and even a bar napkin) but there may be a small fee for design work to make your design “print ready”. Please understand, the quality of the print is only as good as the art file.
How do I pickup my order? Do you deliver? Do you ship?
Generally, if you are in the San Diego area, you are encouraged to come by the shop and pick up your orders. Someone will organize a time to meet. We can also deliver your job for a small driving fee. Additionally, we can ship all over the world. If you have an account with UPS, Fedex, etc. we can ship to you on your account, otherwise shipping will be added onto your order.
Do you offer services I don't see on your site?
Yes, we are a custom printing shop and love a good challenge. Just ask.